Identifikation branchenübergreifender Kernarbeitsabläufe in der industriellen Prozessführung und Ableitung benutzer-orientierter Gestaltungslösungen

Komischke, Tobias

kassel university press, ISBN: 978-3-933146-55-7, 2001, 143 Pages

URN: urn:nbn:de:0002-553

Zugl.: Kassel, Univ., Diss. 2001

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Content: This work‘s aim was to make a contribution to the optimization of the user interfaces of process control systems in central control rooms of the industrial process control. User-centered design and use-suited functional modules, which support core operational sequences of process controllers, were defined conceptionally.

Core operational sequences of process controllers across branches were identified by the use of usability engineering methods for the first time. First hints to core operational sequences of process controllers in central control rooms were collected by expert interviews in different sectors of the industrial process control. Based on these results task analyses were conducted. During the task analyses also system dependent core operational sequences were identified. Out of these core operational sequences across branches were extracted. Furthermore, demands of process controllers on optimized process control systems were set up.

For the definition of the modules first the functionality and the basic appearance of the modules were evaluated by experts and operators with the help of a prototype. Afterwards, it was searched for possibilities to improve the modules in a focus group.To test the usability of the modules empirically, an interactive prototyp was developed, which was checked by usability tests by operators in the second iteration. The results show that the functional modules were evaluated positively with regard to their potential for the practical use by experts and operators of the branches.

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